There probably isn’t an adult on the planet who doesn’t understand that their devices need to be protected from malicious online attacks through effective cybersecurity software. If you run a business, chances are you’ve had to take the responsibility for picking out that software to cover all of the devices on your network, and that’s clearly not a task to be entered into lightly.
With your company’s data and reputation at stake, you need to look for the right software. Unfortunately, there are a huge variety of options available – with research showing an estimated $81.6 billion spent worldwide on such products during 2016 alone, there are plenty of vendors hoping to appeal to your business.
Look for Customer Reviews
Instead of relying on what the vendor says, look at what the customers say. Even well-known cybersecurity juggernauts are sometimes criticised, so, regardless of reputation, it always makes sense to look at how well the people who have to use their software get along with it. Make sure you head to independent review sites instead of simply sticking to the select articles released by the vendor. If you can, seek out some in-depth reviews from other businesses.
Query Vendors Over Ongoing Support
In the end, even the finest cybersecurity software is only as strong as the people behind it. Those people should be constantly refining their software to ensure full protection, and they should be more than happy to provide plenty of ongoing support for your own team. If they don’t seem strong when it comes to ongoing support, you should probably move on.
Take a Test Drive
Whether you find them at a conference or talk with them online, cybersecurity software vendors should give you a chance to test their software. This is important for two main reasons. Firstly, you’ll be able to check that the interface feels well put together and user-friendly. Secondly, you’ll have the opportunity to see whether this software really appeals to you. What seems great on paper can often feel overwhelming in practice; for example, you might test software that generates in-depth alerts targeted more at other IT professionals than business owners.